To all at Kinross Stove & Cooker Centre,
My wife and I had thought about a wood-burning Stove over many years. We finally decided to ‘take the plunge’ when we saw the products in your showroom. It was, however, still with more than a little trepidation that we entered this adventure. Whilst we waited for alternative tiles we were worried that they might not look the same or create the effect that we wanted.
I was also a little concerned about how the installation itself would proceed. That concern vanished when I saw how your installation team went about setting both themselves and the room up for this project. It was obvious from the start that they knew what they needed to do and to do it to an excellent standard of quality. They guided us through the installation process and exceeded our expectations in achieving the final look! We were so happy to see the test fire and the effect evaporated any worries we might have had about moving to a wood-burning stove.
It was a pleasure to have Matt, ‘Bob’ and Michael in our home. They were very professional taking real pride in their work, respectful of our home and did a really excellent job. It has been a great team effort - office to field - and we are extremely happy with the result! Thank you.
Gordon and Lesley, MacD. Cumbernauld